Nacex national up to 20kg 24 hour-service                                                        9€

Seur national and Portugal up to 10kg 24 hour-service                                    9€

Seur national and Portugal from 10kg to 20kg 24 hour-service                        15€

Seur national and Portugal from 20kg to 50kg 24 hour-service                        25€

Other countries: ask us

We deliver to all Spanish provinces (Canarias, Ceuta y Melilla). International shipping costs, to be settled.


If the costumer is not satisfied with one of our products, he may return it within 7 days counting from the reception day. Returns must be send PREPAID to: C/ Doctor Vicente Altava 1 esc 2 pta 7D, 12004 CASTELLON, ESPAÑA. For incidents and claims, please send us an email to:

Our returns policies (according to law 7/1996 from 15/01/96) are:

  • Products returned without its original packaging and in perfect conditions will not be accepted
  • Products which can be played or copied immediately (such as Compact discs, software, movies, books, etc.) will not be accepted unless faulty, in that case, we will exchange it for another one with identical characteristics. This includes hardware with drivers and / or installation and operational programs.

Transportation damages

If you receive your product with transportation damages, please notify immediately the transporter and contacts us via If you´re sending the package to us, you will be responsible for the transportation damages.

New product Guarantee

All of our products have a 2 YEARS Official Manufacturer´s Warranty. We will inform the customers of the Help-desks closer to their homes. The guarantee´s conditions of each manufacturer will determine shipment costs as well as those costs linked to reparation or assistance.

Second-hand products guarantee

All items are carefully tested before sending, as we make sure of its good operating performance.

All of our second-hand products have a 1 YEAR guarantee. According to law. In the event of a fault on the device, the customer will be required to pay delivery charges. The device must be sent to HAMBUY-EC5AN SL, where we will check the product has not been manipulated and will proceed to put our technical service guarantee into effect.